At Exomodify, we aim for accurate pricing and product details. If a mistake occurs, we may contact you to confirm your order or cancel it with a full refund. Orders placed before correction may be honored at our discretion. We communicate promptly to keep you informed.
Contact Support: support@exomodify.com
Exomodify ships to many countries. You are responsible for customs duties, taxes, and import fees. Delivery times may vary due to customs processing. Some products may be restricted. Blocked orders will be refunded.
Contact Support: support@exomodify.com
All content on Exomodify.com is owned or licensed by Exomodify. Unauthorized commercial use is prohibited. Report suspected infringement with proof to support@exomodify.com. Fair use exceptions are respected.
Placing an order is an offer to buy. Acceptance occurs when we confirm your shipment. Orders may be declined due to stock issues, suspected fraud, or pricing errors. Cancelled orders receive a full refund.
Contact Support: support@exomodify.com
We may consider price match requests for identical in-stock products sold by authorized retailers. Proof may be required. Price match applies to product cost only, not shipping or taxes. Exomodify reserves the right to verify prices and refuse requests if necessary.
Contact Support: support@exomodify.com
Exomodify gift cards are redeemable online only. They are non-refundable and treated like cash — lost or stolen cards cannot be replaced. No expiration within legal limits; remaining balance can be used for future purchases.
Contact Support: support@exomodify.com
Your data is safe with us. We use industry-standard encryption and secure payment processors. Exomodify does not store full credit card details. Report suspicious activity immediately.
Contact Support: support@exomodify.com
We aim for accurate stock and shipping info. In-stock items ship within 1–3 business days. Pre-orders show estimated dates. Shipping times are estimates; delays may occur. Out-of-stock items will be refunded or substituted with approval.
Contact Support: support@exomodify.com
Pickup is easy and contactless. Choose “Curbside Pickup” at checkout. Bring order confirmation and ID. Pick up within your scheduled window; unclaimed orders may be canceled.
Contact Support: support@exomodify.com
We aim for accurate product descriptions and images. Slight variations in color, fitment, or finish may occur. Follow manufacturer instructions for installation and use. Misuse voids warranty.
Some of Exomodify products carry 2 months to 12 month warranty against defects depending on product. Covers manufacturer defects under normal use. Does not cover misuse, accidents, or improper installation. Submit proof of purchase and photos to support@exomodify.com for claims.
If your order arrives damaged or items are missing, report within 3 days of delivery to support@exomodify.com. Include photos and order info. Keep packaging if needed. Approved claims will receive replacement or refund promptly.
At Exomodify, we want you to be happy with your buy. Returns and refunds are only for defective or shipping-damaged items reported within 3 days of delivery.
Steps to ask for a return or refund:
Report the defect or damage within 3 days of delivery.
Include your order number and photos of the item and packaging.
Wait for our email with Return Authorization instructions.
Approved items will be replaced or refunded promptly.
Non-defective items can not be returned.
Contact Support: support@exomodify.com